The ICM Process

Our Unique Process in Facility Maintenance

ICM has a process by having its own techs in the field and local supervision in all the areas we serve that gives you better control of your facility and a better understanding of what needs to be done. As ICM gets to know you and your properties, quick response and greater efficiency develop. Our added technology ensures less time management and quality control measures on-site and in the field.

ICM

SERVICE/TECHNOLOGY
DRIVEN COMPANY

Provides service locally with own techs, while
providing a technology platform for facilities
and store managers. ICM provides site
management.

THEM

SERVICE/BROKER
FOR SERVICE COMPANY

Service company brokers to company needing service. Vendor dispatched from list. No site supervision technology from varied sources.

THEM

SOFTWARE COMPANY/BROKER
FOR SERVICE VENDOR

Software provided for a fee based structure.
Service provided by vendor list or
facilities company no site supervision.

The ICM Unique Process - Supervision Without Layers

ICM - Area Supervision

  • Cost control with fewer levels
  • Techs are employees
  • Local vendor control
  • Facility Relationship
  • One Call Supervision
  • Single Level of Communication
  • Technology Provided by ICM
  • Technology Streamlined Across all Platforms

Facility

Facility Ticket ICM

Internal Tech Dispatched

Cost Control
Quality
Efficiency

Them - No Area Supervision

  • Layers of Cost Markup
  • Random Vendors
  • No facility Relationship
  • Lack of Supervision
  • Multiple Layers of Communication
  • Technology Subcontracted for a fee or Cost
  • Lack of Technology Limited for User and End User

Facility

Facility Ticket

Third Party

Random vendor

Vendor Dispatched

red-dollar

Increased Costs

Contact Us

If you would like to talk to ICM about your property or any issues that need attention please sign up below and we will contact you.